Experience
Interaction Designer
R/GA | New York, NY | 07.2010–Present
Conceptualize and design scalable solutions that mitigate interaction between people, technology, environments, and services for Verizon Wireless. Craft and tell stories of users’ experiences across web, mobile, and retail channels through conceptual models, wireframes, user flows, paper prototyping, and strategic presentations. Advocate for the user when collaborating cross functionally with visual designers, copywriters, and developers.
Adjunct Instructor
Carnegie Mellon University | Pittsburgh, PA | 08.2009–12.2009
Developed the Presentation & Pitch Design course to facilitate skill development in crafting effective arguments to position design solutions through visual and verbal rhetoric. Provided a theoretical foundation for oratory using key writings from Aristotle and Cicero on rhetoric. Used various methods to facilitate skill development in storytelling, handling objections, verbal and visual
effectiveness, intentional positioning, and needs analysis. Delivered workshops on storytelling to convey user experience.
Neuroscience Specialty Sales Representative
Abbott Laboratories | Paterson, NJ | 05.2005–08.2008
Positioned Abbott’s products by identifying, understanding, and satisfying customers’ needs. Developed and delivered needs based training for new hires and transfers on product knowledge, sales process, and business acumen. Collaborated cross-functionally with different teams and levels of management on various projects.
Neuroscience Specialty Sales Representative
Eli Lilly & Co. | Newark, NJ | 04.2003–10.2004
Differentiated Lilly's product portfolio in highly competitive therapeutic markets. Acted as liaison between district and marketing to provide feedback on local market dynamics as product lead expert. Successfully launched three best–in–class products in different market segments.
Director of Admissions & Marketing
Spanish Teacher, Soccer Coach
Oratory Preparatory School | Summit, NJ | May 2000–March 2003
Directed the admissions process from point of inquiry through enrollment. Served as liaison for heads of feeder schools and prospective parents to the administration and staff. Designed marketing collateral including brochures, advertisements, and various print materials as part of the promotional recruitment strategy. Created a database tailored to meet the needs of the department. Taught and stressed mastery of fundamentals as a key to success for team and individual players.
Education
Master of Design | Interaction Design
Carnegie Mellon University, Pittsburgh, PA | 09.2008–05.2010
Continuing Education | Typography & Animation
School of Visual Arts, New York, NY | 06.2009–08.2009
Continuing Education | Interior Design & Architecture Studies
Parsons School of Design, New York, NY | 09.2005–12.2006
Post–Baccalaureate Program | Pre–Medical Program
Rutgers University, Newark, NJ | 09.2004–05.2005
Bachelor of Arts | Political Science
Rutgers University, Rutgers College, New Brunswick, NJ | 09.1996–05.2000